Refund Policy

Last updated: October 12, 2026

Cancelled events

If an event is cancelled, you get a refund of the ticket price to the payment method you used, usually within 10 business days. We will email or text you when it is sent.

Postponed or changed events

If an event moves to a new date or place, your ticket stays valid. If you cannot go, ask for a refund within 14 days of the announcement.

Other refunds

Otherwise all sales are final, unless the organizer of your event offers refunds. You can always give your ticket to someone else from your ticket page, if the organizer allows transfers.

Fees

The system fee ($2.00 per paid ticket) and card processing pay for the service and are not refundable, except when the law requires it.

Pending orders

Orders paid by Zelle, Cash App, PayPal, Venmo or cash are only refunded for money we actually received. Unpaid pending orders are simply cancelled.

How to ask

Write to sales@ticketsforevent.com or 832-684-3408 with your order number (it starts with ORD- and is in your confirmation email). Please contact us before disputing a charge with your bank.